Irish Water, working in partnership with Cork County Council, have successfully completed repair works following a burst to a large water main at Kent Bridge in Fermoy.
Whilst the repair works have been completed, it typically takes two to three hours to restore normal supply to all customers affected by an unplanned outage.
Speaking on-site at Kent Bridge, Irish Waters Pat Britton said “I would like to thank the Fire Service, Gardaí, Cork County Council Roads Department and particularly to our partners in the Cork County Council Water Services team who were out late last night and back at first light this morning to undertake the repair works.
“I would like to apologise to any customer who was affected by last night’s water outage and to the community in Fermoy for any traffic delays they experienced whilst engineers carried out the emergency repair works.
“We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we worked to return the water supply as quickly and as safely as possible.”
There may be some temporary discolouration of water and occasionally issues such as internal airlocks may arise following an outage. For helpful tips on what to do following an outage, including clearing airlocks, visit the Irish Water at www.water.ie/water-supply/supply-issues/ following-an-outage.
Irish Water understands the inconvenience when a burst occurs and thanks customers for their patience while we completed repairs and restored normal water supply. The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates, please visit the Water Supply Updates section of www.water.ie
Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.
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