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A significant IT issue has caused widespread disruptions across various sectors worldwide this morning. Windows machines are crashing due to a bug in an update to Crowdstrike software, affecting airports, banks, broadcasters, and telecommunications.
Just to be clear this was caused by a bug in an update to Crowdstrike software. It impacts Microsoft Windows machines only but wasn’t a Microsoft update.@Ryanair is one company impacted at present and people are advised to get to airport 3 hours before flight.
The fix for the… pic.twitter.com/fo21gvI4vI
— Carlow Weather (@CarlowWeather) July 19, 2024
Carlow Weather Explains:
To address the issue, follow these steps:
- Boot Windows into Safe Mode or the Windows Recovery Environment.
- Navigate to the C:\Windows\System32\drivers\CrowdStrike directory.
- Locate and delete the file matching “C-00000291*.sys”.
- Boot the host normally.
Cork Airport say:
“Due to global IT issues, Ryanair is advising passengers who are intending to travel today, to arrive at the airport at least 3 hours before their scheduled flight time. Members of our team are in the terminal to assist with any queries.”
PASSENGER ADVISORY
Due to global IT issues, @Ryanair is advising passengers who are intending to travel today, to arrive at the airport at least 3 hours before their scheduled flight time.
Members of our team are in the terminal to assist with any queries. pic.twitter.com/AUw0okmKfF
— Cork Airport (@CorkAirport) July 19, 2024
Impact on Key Sectors:
Airports and Airlines:
Ryanair has advised passengers to arrive at the airport three hours before their flights due to the disruption. Heathrow and Gatwick airports have reported delays, with Heathrow implementing contingency plans. Luton Airport is using manual systems to maintain operations. Schiphol in Amsterdam, Berlin’s Brandenburg Airport, and Spain’s AENA have all confirmed delays due to the outage.
Banks: Banks in Germany and South Africa have experienced difficulties, with German banks facing significant disruptions. Capitec Bank in South Africa reported restored services after severe disruptions.
Government and Emergency Services: The UK government and emergency services, including the Metropolitan Police and London Fire Brigade, have not been affected. However, emergency 911 lines in several US states, including Alaska, have gone down.
Broadcasting and Telecommunications: Broadcasters such as Channel 10 and ABC in Australia, along with Sky News Australia, have been affected. The CBBC channel in the UK is currently down, directing viewers to BBC iPlayer.
Healthcare: NHS services in the UK have faced issues, with some GP surgeries unable to book appointments or access patient records due to the outage.